Heavy snow paralyzes Istanbul airports and national carrier turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
Hiljade putnika koji su se zaglavili u Turkish Airlinesu se opet osjećaju sami.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
Stotine letova otkazano je u nedjelju, ali je Turkish Airlines i dalje prodavao karte na otkazanim letovima.
Frustrirani putnici nisu bili u mogućnosti da se dočepaju nikoga u aviokompaniji kako bi pronašli rješenje za svoj status nasukanog.
Evo nekih pitanja i komentara objavljenih na Twitteru:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
